Frame and Spring Construction
Covering manufacturing defects such as broken, split, or separated rails, loose or broken glue joints, loose or broken staple joints, warpage, broken or missing corner blocks, and broken or missing leg plates. Also, manufacturing defects resulting in broken, weak, or noisy spring construction. (This coverage does not apply to frames exposed to improper humidity levels, excessive heat, or extreme temperature variances.)

2.75lb. Density Cushion Cores (Optional)

Covering loss of foam resiliency, loss of filling materials through a loose or open seam, shifting of padding materials. Note: Loss of foam resiliency should not be confused with softening, which occurs through normal use and aging. All foam and filling will soften, flatten, and conform with use – this is normal and is not considered a manufacturing
defect.

Standard (2lb.) Density Cushion Core Foam

Covering loss of foam resiliency, loss of filling materials through a loose or open seam, shifting of padding materials. Note: Loss of foam resiliency should not be confused with softening, which occurs through normal use and aging. All foam and filling will soften, flatten, and conform with use – this is normal and is not considered a manufacturing
defect.

Comfort Cloud Cushions

Comfort Cloud cushions are made up of a foam core wrapped in an envelope filled with a polyester ball fiber. The loss of resiliency should not be confused with a slight softening or flattening of cushions that will occur with the normal use of this product.

Comfort Cloud cushions must be fluffed and flipped on a regular basis to help maintain their shape.

Workmanship

Covering seams, tailoring, buttons, and exposed finished wood parts. (This does not cover damage in the home to exposed wood.)

Legs, Casters and All Mechanical Portions

Covering splitting of legs and casters, and malfunctions or breakage of mechanisms and rocker bases.

Sleeper Mattresses, Mattress Covers and Deck Pads

Covering the loss of resiliency of mattresses, and seam slippage on mattress covers and deck pads.

Note: Mattresses folded inside mechanisms will become creased at fold lines. This is normal and not considered a manufacturing defect. Also, as with cushion cores, mattresses will soften with use.

Standard mechanisms and Standard and Deluxe mattresses are warranted for a period of one year against defects in material or
workmanship.

Upholstery Fabrics & Leathers
Fabrics are purchased from various fabric mills and tanneries; these mills, however, do not guarantee their fabrics against wear, fading, stretching or shrinkage.

Even so, we feel an obligation to give our customers a limited warranty on the fabrics you have selected for your furniture. Under normal conditions and use, we warrant the fabrics for one year.

The warranty does not cover fading, pilling, stretching, shrinkage,
or where there is evidence of heavy soiling. Chemical treatment with any protective coating by the consumer voids all warranties from both the fabric mill and Castellano
Custom Furniture.
(Notice – partial fabric replacements may vary in color from the original fabric due to normal usage and dye lot differences).

The leather warranties do not cover any damage or failure of the leather resulting from excessive wear, consumer wear and tear, soiling, pets, and improper or unapproved
cleaning methods. The warranty does not cover pilling, stretching, shrinkage, or where there is evidence of heavy soiling. Any use of such improper or unapproved cleaning methods voids all warranties from Castellano Custom Furniture. Additionally, the leather
warranty does not cover any damage to the leather resulting from exposure to sunlight/heat – leather will fade, crack/deteriorate due to excessive/continuous direct
sunlight/heat exposure.

The natural beauty of leather means that no two pieces of leather are exactly alike. As such, natural markings and grain variations, and markings are not considered defects.

Deluxe Sleeper Mechanisms and Air Dream Mattress

Deluxe mechanisms are warranted for a period of three years against defects in material or workmanship. Air Dream mattress bladder and motor are warranted for a period of one year.

Warranty service is handled through Castellano Custom Furniture. Should service be needed, contact web@castellanofurniture.com. An inspection may be necessary to
evaluate the status of the furniture and the application of the warranty and will likely require pictures of the issue and a description of the problem. After receiving Castellano Custom Furniture authorization, we will send replacement parts, schedule repair through a local service agency or return it to the Castellano Custom Furniture
factory for repair or replacement. Castellano Custom Furniture transportation responsibility is limited to the first year and to the transportation between the purchaser and the factory. Outside of the U.S.A., warranty is limited to replacement parts only.

Castellano Custom Furniture guarantees to the first purchaser that we will repair or replace, in our opinion, any part of our product which fails to perform due to
manufacturing defects within the specified periods measured from date of purchase.
(Proof of purchase is required.)
These Limited Warranties do not apply to any merchandise purchased “as is” or second-hand nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care.

We will help you with any queries after your purchase. Contact us at
web@castellanofurniture.com if you require any assistance with your product after purchase.